Make the hype around Generative AI real for your business
Fusing AI and User Collaboration
Make your Virtual Agents actually smart
Your live agents get flooded with volume when your Virtual Agent and search can’t answer users’ questions. Until now, it’s been too difficult and costly to train and maintain your Virtual Agents to give good answers to open-ended questions. We answer all questions based on your corporate data, auto-build into leading Virtual Agent platforms, and monitor for answers that go out of date.
Intelligent answers to the most complex questions, in real time
90% of consumers rate an “immediate” response as important when they have a customer service question. NeuralSeek connects to your existing Corporate KnowledgeBase and instantly generates natural language answers to real customer questions, no matter the complexity. Curate answers to common questions into your Virtual Agent with just a click.
Carry on a conversation
Virtual Agents powered by NeuralSeek are capable of carrying on a full conversation. Users can ask multiple follow-up questions while the Virtual Agent remains fully context-aware.
We Can Make Your Go-Live Effortless
Step 1: Connect
Connect NeuralSeek to your existing Corporate KnowledgeBase, like Elasticsearch, IBM Watson Discovery, or AWS Kendra – with little-to-no code.
Step 2: Ask
NeuralSeek generates responses suitable for use over any channel: phone, web, and SMS are all supported. Just plug your Virtual Agent into NeuralSeek and go-live. Let real users train your Virtual Agent for you.
Step 3: Curate
Review, curate, and polish generated answers before promoting them into a Virtual Agent platform like IBM watsonx Assistant, AWS Lex, Cognigy, or Kore.ai. We auto-build all of the required components.
NeuralSeek’s approach reduces the need for live agents by up to 80%. You pay per answer generated. The more you ask, the greater your savings. Storage, curation, export, and translation are always free.