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Trust center

security review needs.

Encryption, tenant isolation, an audit trail and PII masking ship in every deployment. NeuralSeek holds SOC 1 and SOC 2 Type II reports and is HIPAA compliant.

Controls

Controls in every deployment

SaaS or fully air-gapped, every customer gets the same guardrails, audit and redaction controls.

Every deployment

  • Encrypted in transit and at rest

    TLS 1.2+ on all network traffic. Data at rest under AES-256. NeuralSeek integrates with your own key management service.

  • Per-tenant isolation

    Separate keys per tenant. Your prompts, documents and outputs stay in your tenant and are never used to train models.

  • Full audit trail

    Every question, answer, score and settings change is logged, timestamped and attributed. Export it to S3, Splunk or Datadog.

  • PII detection and redaction

    Flag, mask, hide or delete personal data, configured by topic.

  • Deploy wherever you need

    SaaS, private cloud, sovereign cloud, OpenShift or fully air-gapped on-prem. It runs in any isolated environment, with no internet connection required.

  • No training on your data

    Your data stays yours. Neither NeuralSeek nor its subprocessors use your prompts, documents or logs to train models.

The record

Audit logs in a store you own

Run NeuralSeek in your own tenant and the audit trail is written to a log store you operate, inside the environment you already audit, under your own policies.

Under your retention.

console › governance › corporate logging
The corporate logging screen in the console, where each answer is written to a log store the customer runs.
The logging screen in the console, sending records to a log store you run.

Documents

Request security documents

The security team sends each document on request.

  • Security whitepaper

    A detailed look at our architecture, encryption, isolation and operational controls.

    Request the whitepaper
  • DPA and SCCs

    Data Processing Addendum, and the EU standard contractual clauses for international transfers.

    Request the DPA
  • Subprocessor list

    The third-party processors behind our SaaS, and what each one does.

    Request the subprocessor list
  • Any other security question

    Send it to the security team and it goes to the right person.

    Email the security team

Send security questionnaires to the same address, or ask for any other document.

Start building with NeuralSeek today.

Sign up online and start with a two-week trial, or talk to a NeuralSeek expert about running it in your own cloud.