Terms ofTerms of Service

1. Acceptance of these terms

By accessing neuralseek.com or by creating an account on the NeuralSeek self-serve product, you (“you” or “Customer”) agree to these Terms of Service (“Terms”) with Cerebral Blue dba NeuralSeek (“NeuralSeek,” “we,” “us,” “our”).

If you are accessing the services on behalf of an organization, you represent that you have authority to bind that organization, and “Customer” refers to that organization. If you do not agree to these Terms, do not use the services.

2. The services

NeuralSeek provides (a) the marketing website at neuralseek.com, (b) the NeuralSeek self-serve subscription product available at stripe.neuralseek.com, and (c) ancillary tools, documentation, and educational content (together, the “Services”).

Enterprise customers operating NeuralSeek in a SaaS, private-cloud, or on-prem topology are covered by a separately executed Master Services Agreement and order form, which take precedence over these Terms for that deployment.

3. Accounts and eligibility

To use the self-serve product, you must (a) create an account, (b) be at least 18 years old, and (c) be authorized to enter into binding agreements in your jurisdiction. You agree to:

• provide accurate, current, and complete information;
• keep your credentials confidential and not share them;
• notify us promptly of any unauthorized access to your account;
• accept responsibility for activity under your account.

4. Permitted use; Acceptable Use Policy

You may use the Services solely for lawful business purposes and in compliance with these Terms and our Acceptable Use Policy (the “AUP”), which is incorporated into these Terms by reference.

You will not (and will not permit any third party to) (a) reverse-engineer, decompile, or attempt to derive source code from the Services; (b) resell, sublicense, or provide the Services as a service to any third party except as expressly permitted; (c) circumvent or disable security features; (d) use the Services to build a competing product; or (e) violate the AUP.

5. Customer data; license to NeuralSeek

You retain all rights to any data, prompts, documents, knowledge-base content, and outputs you submit, store, or generate through the Services (“Customer Data”). Customer Data is yours.

You grant NeuralSeek a limited, non-exclusive, royalty-free license to access, host, copy, and process Customer Data solely to (a) provide and maintain the Services for you, (b) prevent or address service, security, or technical issues, and (c) comply with applicable law.

NeuralSeek does not train models on Customer Data. We do not use Customer Data to train, fine-tune, or improve any general-purpose or third-party model.

6. Fees, payment, and taxes

Self-serve subscription fees are billed by our payment processor (Stripe) on the cadence shown at checkout. Fees are non-refundable except where required by law. You authorize NeuralSeek and Stripe to charge your designated payment method for all fees, applicable taxes, and any usage-based overages.

You are responsible for all applicable sales, use, value-added, withholding, and similar taxes, excluding taxes based on our net income.

We may change subscription pricing on at least 30 days’ written notice; price changes take effect at the start of your next billing cycle.

7. Intellectual property

As between you and NeuralSeek, NeuralSeek owns all rights, title, and interest in and to the Services, including all software, models, templates, documentation, user interfaces, designs, and underlying intellectual property. No rights are granted to you except as expressly set forth in these Terms.

Feedback you provide about the Services may be used by us without restriction or compensation. You are not required to give us feedback.

8. Confidentiality

Each party may have access to information of the other party that is non-public and either marked confidential or reasonably understood to be confidential (“Confidential Information”). The receiving party will (a) use Confidential Information only to perform under these Terms, (b) protect it with at least the same degree of care it uses for its own similar information (and not less than reasonable care), and (c) disclose it only to personnel and contractors with a need to know and bound by confidentiality obligations.

9. Warranties and disclaimers

Each party represents and warrants that it has the legal authority to enter into these Terms.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR A SEPARATELY EXECUTED MSA, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” NEURALSEEK DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEURALSEEK DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT MODEL OUTPUTS WILL BE ACCURATE OR FIT FOR ANY PURPOSE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR (A) AMOUNTS OWED FOR FEES, (B) BREACH OF CONFIDENTIALITY OBLIGATIONS, (C) A PARTY’S INDEMNIFICATION OBLIGATIONS, OR (D) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU TO NEURALSEEK IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You will defend, indemnify, and hold harmless NeuralSeek and its affiliates from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of (a) your Customer Data, (b) your use of the Services in violation of these Terms or applicable law, or (c) your violation of any third party’s rights.

12. Term and termination

These Terms remain in effect while you use the Services. Either party may terminate for material breach if the breach is not cured within 30 days of written notice. NeuralSeek may suspend or terminate access immediately for violations of the AUP, non-payment, or threats to the security or integrity of the Services.

Upon termination, your right to access the Services ends. Sections that by their nature should survive termination (including Sections 5, 7-11, and 13) will survive.

13. Governing law and venue

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. The exclusive jurisdiction and venue for any dispute will be the state and federal courts located in Miami-Dade County, Florida, and each party consents to personal jurisdiction there.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. If a change is material, we will take reasonable additional steps to notify you (for example, an in-product banner or email to the account contact). Your continued use of the Services after a change becomes effective constitutes acceptance.

15. Miscellaneous

• Entire agreement. These Terms (plus the AUP and any executed MSA) are the entire agreement between the parties regarding the Services.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for failure to perform due to causes beyond reasonable control.
• Severability. If any provision is unenforceable, the remaining provisions stay in effect.
• Independent contractors. The parties are independent contractors; no agency, partnership, or joint venture is created.

16. Contact us

Questions about these Terms? Reach us at [email protected] or write to:

Cerebral Blue dba NeuralSeek
Attn: Legal
50 Biscayne Blvd, Unit 4902
Miami, FL 33132
United States