SaaS
Start today. Our SaaS processes data in Dallas, Frankfurt or Sydney.
Start nowTelecommunications
telecom operators
Give care, network and investor relations teams answers from your own data, with personal data masked and every run logged.
Customer story
Verizon prepares investor answers with NeuralSeek
Running in a private cloud, from the likely analyst question to the draft for executive review.
Telecom · Investor relations
Investor Q&A preparation, automated end to end.
- Anticipates likely earnings-call and analyst questions
- Cross-references historical Q&A archives and financial data systems
- Drafts context-rich, data-backed responses for executive review
- A foundation for agentic search across the enterprise
Earnings & analyst Q&A · Private cloud
Story 1 of 1: Verizon
Use cases
What telecom teams can build
Plan and billing questions
Answer plan, billing and device questions in your app or virtual agent, from content you approved. Personal data is masked first, and low-confidence answers go to a fallback you set.
Help for care agents
Contact-center staff get a cited answer while the customer is on the line, drawn from product guides, policies and troubleshooting steps.
Network and field runbooks
Technicians ask in plain language and get the step from the runbook or vendor manual that applies, with the source attached.
Employee questions in Slack
One assistant for HR policy, benefits and IT questions, inside the chat tool your staff already use.
Scheduled reports
Agents query your databases on a schedule and draft the summary for a person to review before it goes out.
Approved answers
Plan and billing answers your leads approve
Questions are matched to topics, and a topic's approved answer is served without calling the model. Your care leads review and edit each one.
Matched to a topic
console › curate
In the console
Every answer shows its sources
Each answer highlights the passages it came from, with its confidence, coverage and response time beside it, so care leads can check it.
Source passages highlighted.
console › seek
Deployment
Run it on SaaS or in your own network
The same guardrails, masking and audit trail in every option.
Your cloud account
Run NeuralSeek in your own cloud account, in the region you choose.
Ask about deploymentYour data center
Install it on your own Kubernetes or OpenShift cluster, in your own data center.
Ask about deploymentFully air-gapped
Run it with no internet connection, with the same guardrails, masking and audit trail.
Ask about deployment
Governance
Governed, out of the box
By policies you control, in every deployment.
Per-tenant isolation
Separate keys per tenant. Your prompts, documents and outputs stay in your tenant and are never used to train models.
Encrypted in transit and at rest
TLS 1.2+ on all network traffic. Data at rest under AES-256. NeuralSeek integrates with your own key management service.
No training on your data
Your data stays yours. Neither NeuralSeek nor its subprocessors use your prompts, documents or logs to train models.
Questions from telecom teams
What care, network and security leads ask first.
Does it work with the virtual agent we already run?
Yes. Connect NeuralSeek to your virtual agent, or call it through the REST API from your own app. Your current channels stay as they are.
How is it priced?
Our SaaS is consumption-based, so you pay for what you use. On your own infrastructure, the license is unlimited.
Can customers and care agents get the same answers?
Yes. The same approved content answers customers in your app and care agents on a call, so both get the same answer.
Start building with NeuralSeek today.
Sign up online and start with a two-week trial, or talk to a NeuralSeek expert about running it in your own cloud.