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Energy & Utilities

energy and utilities

Field crews, control rooms and regulatory teams get answers from your manuals, runbooks and asset records, each one cited and logged.

What we bring

One assistant for crews and the control room

NeuralSeek answers from your own manuals and records, checks every request with guardrails, and runs inside your network.

NeuralSeek

  • Field crew app

    Technicians ask in their own words and get the manual passage with its source.

  • Your manuals and records

    Answers come from the documents and databases your teams already keep.

  • Guardrails on every request

    Every question is checked for prompt injection and personal data before the model sees it.

  • Inside your network

    Run it as SaaS, in your cloud account or on your own servers.

Use cases

What energy and utility teams can build

  • Answers for field crews

    Crews ask in plain language and get the step from the manual, safety bulletin or procedure that applies, with the source attached.

  • Control-room runbooks

    Operators ask about switching procedures and outage runbooks and get the passage that answers it, with a confidence score beside it.

  • Asset and inventory clean-up

    Agents read years of inventory and maintenance records, standardize names and units, fill gaps from your sources and hand the result to your team for review.

  • Regulatory drafting

    Draft incident reports and filings from your own records, with each statement linked to its source for your reviewers.

  • Outage and billing questions

    Answer customers on your site or app from the same approved content your call center uses. Low-confidence answers go to a fallback you set.

Connectors

Read records where they already live

Each card is a step an agent can run against one of your systems. The next step reads the result.

MySQLQuery an asset register in MySQL and pass the rows on as sentences or CSV.

In the console

See every agent run

Governance shows how often each agent runs, its response times, guardrail activations and the agents each run called.

Every step, inspected.

console › governance › agent details
The Agent Details view under Governance for one agent: invocation and latency tiles across the top, and beneath them the invocation tree showing which child agents each run called.
Agent details under Governance in the NeuralSeek console.

Deployment

Run it inside your network

Start on SaaS, or keep everything inside your own data center.

  • SaaS

    Start today. Our SaaS processes data in Dallas, Frankfurt or Sydney.

    Start now
  • Your cloud account

    Run NeuralSeek in your own cloud account, in the region you choose.

    Ask about deployment
  • Your data center

    Install it on your own Kubernetes or OpenShift cluster, in your own data center.

    Ask about deployment
  • Fully air-gapped

    Run it with no internet connection, with the same guardrails, masking and audit trail.

    Ask about deployment

Governance

Governed, out of the box

By policies you control, with the same controls in every deployment.

  • Per-tenant isolation

    Separate keys per tenant. Your prompts, documents and outputs stay in your tenant and are never used to train models.

  • Encrypted in transit and at rest

    TLS 1.2+ on all network traffic. Data at rest under AES-256. NeuralSeek integrates with your own key management service.

  • No training on your data

    Your data stays yours. Neither NeuralSeek nor its subprocessors use your prompts, documents or logs to train models.

Questions from operations and security teams

Asked most often before a pilot in your own data center.

  1. Which model does it use?

    The one you choose. Connect a hosted model, or run an open-weight model on your own hardware so inference stays inside too.

  2. How is it priced on-prem?

    On your own infrastructure, the license is unlimited. On our SaaS, you pay for what you use.

  3. Does it work with the systems we already run?

    Yes. Agents connect to databases, SharePoint, Google Drive and your own APIs, and query them where they are.

Start building with NeuralSeek today.

Sign up online and start with a two-week trial, or talk to a NeuralSeek expert about running it in your own cloud.