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Government

public agencies

Answer residents and staff from each department's approved content. Every answer is cited, logged and kept where your rules require.

What we bring

A resident assistant on approved content

Answers come only from content your team approved. Every request is checked, and every answer is logged where your records team looks.

NeuralSeek

  • Resident portal

    Residents ask in their own language and get a cited answer.

  • Approved content

    Answers come from the pages and policies your team approved.

  • Your own log store

    Each answer is logged with its sources, in a store you run.

  • Where your rules require

    Run it as SaaS, in your cloud account, in your data center or fully air-gapped.

Use cases

What public teams can build

  • Resident questions

    Permits, pickup schedules, shelter hours and fees answered on your website from each department's approved pages, with the source linked.

  • Answers for staff

    Employees ask about procedures, HR policy and IT, and get the passage that answers it, cited, inside the tools they already use.

  • Document intake

    Read submitted forms and scanned documents, extract the fields you need and draft a summary for a caseworker to review.

  • Residents' own languages

    Residents can ask in their own language. NeuralSeek translates the question to match the language of your content.

  • Reports and summaries

    Agents draft summaries and reports from your records on a schedule, for staff to review before anything is published.

In the console

Your logs, in your own store

Request and response logs go to a log store you own and operate, so your records and security teams review them with their own tools.

Logged with its sources.

console › governance › corporate logging
Corporate logging settings, with request and response logs directed to a customer-owned log store.
Corporate logging in the NeuralSeek console.

Guardrails

Every resident message checked before the model

Guardrails run as steps inside the agent. A resident's message is checked for attacks, profanity and personal data, and stopped if needed, before any model call.

console › maistro › agent editor
An agent in the editor: guardrail steps clean the ticket, a check stops the run if nothing is left, then a model call sorts it by type.
Guardrail steps before the first model call, in the agent editor.

Deployment

Run it where your rules require

Start on SaaS today, or keep everything on infrastructure you control.

  • SaaS

    Start today. Our SaaS processes data in Dallas, Frankfurt or Sydney.

    Start now
  • Your cloud account

    Run NeuralSeek in your own cloud account, in the region you choose.

    Ask about deployment
  • Your data center

    Install it on your own Kubernetes or OpenShift cluster, on hardware in your own building.

    Ask about deployment
  • Fully air-gapped

    Run it with no internet connection, with the same guardrails, masking and audit trail.

    Ask about deployment

Governance

Governed, out of the box

By policies you control, in every deployment.

  • Per-tenant isolation

    Separate keys per tenant. Your prompts, documents and outputs stay in your tenant and are never used to train models.

  • Encrypted in transit and at rest

    TLS 1.2+ on all network traffic. Data at rest under AES-256. NeuralSeek integrates with your own key management service.

  • No training on your data

    Your data stays yours. Neither NeuralSeek nor its subprocessors use your prompts, documents or logs to train models.

Questions from public-sector teams

What IT, records and procurement ask first.

  1. Who controls what the agent says?

    Your team does. Each department's answers come from its own approved content, and every settings change is logged, timestamped and attributed.

  2. Does it replace the chatbot we have?

    It can sit behind it. Connect NeuralSeek to the virtual agent you run today, or use it on its own through the REST API.

  3. How do we buy it?

    Start on the consumption-based SaaS, or license it for unlimited use on your own infrastructure. It is also listed on the AWS, Azure and IBM Cloud marketplaces.

Start building with NeuralSeek today.

Sign up online and start with a two-week trial, or talk to a NeuralSeek expert about running it in your own cloud.